Frequently Asked Questions
Need help? Text or email us
Our team is happy to help with product questions, order updates, and returns. Send us a text or an email and a real person will get back to you.
Text: (947) 272-1836
Email: Startradedirect@gmail.com
We respond to every message within one business day.
Which DualSense controllers does this fit?
It is designed to fit each version of the DualSense controller.
What is included in the kit?
You get a front face shell, back housing shell, touchpad cover, D-pad set, action button set (Triangle, Circle, X, Square), two analog stick caps, two analog stick accent rings, and the PS/Home, Share/Create, and Options/Menu buttons. It also includes 30th Anniversary style trim pieces and an installation tool kit with a screwdriver and pry tools.
Are the shoulder triggers included?
No. The L1, L2, R1, and R2 shoulder triggers are not included, and the kit has no internal electronics.
Is installation difficult?
Professional installation is recommended. That said, with a little patience and the many video tutorials available on YouTube, installation is very manageable. A screwdriver and pry tools are included in the kit.
What is your return policy?
We offer free 30-day returns for your peace of mind.
Where do you ship from?
Orders ship fast from the USA in secure packaging.
Frequently Asked Questions
Need help? Text or email us
Our team is happy to help with product questions, order updates, and returns. Send us a text or an email and a real person will get back to you.
Text: (947) 272-1836
Email: Startradedirect@gmail.com
We respond to every message within one business day.
Which DualSense controllers does this fit?
It is designed to fit each version of the DualSense controller.
What is included in the kit?
You get a front face shell, back housing shell, touchpad cover, D-pad set, action button set (Triangle, Circle, X, Square), two analog stick caps, two analog stick accent rings, and the PS/Home, Share/Create, and Options/Menu buttons. It also includes 30th Anniversary style trim pieces and an installation tool kit with a screwdriver and pry tools.
Are the shoulder triggers included?
No. The L1, L2, R1, and R2 shoulder triggers are not included, and the kit has no internal electronics.
Is installation difficult?
Professional installation is recommended. That said, with a little patience and the many video tutorials available on YouTube, installation is very manageable. A screwdriver and pry tools are included in the kit.
What is your return policy?
We offer free 30-day returns for your peace of mind.
Where do you ship from?
Orders ship fast from the USA in secure packaging.